Shipping Policy

Muslim Blocks® Shipping Policy

Assalamu Alaikum dear community,

At Muslim Blocks®, we're honored to serve our Ummah. Every order you place is not just a transaction to us but a trust you place in our hands. Here's a step-by-step breakdown of our shipping process, ensuring you're informed at every stage:

  1. Order Confirmation:

    • After you've placed an order, insha'Allah, you'll receive an email confirming its receipt. This assures you that we're preparing it with care and dedication.
  2. Processing Time:

    • Al Hamduli'Allah, our team is dedicated to ensuring promptness. We typically prepare and ship orders within 24 to 72 hours. However, due to the overwhelming love and support we receive from the community, there might be occasional delays. This could be due to an influx of orders, specific holidays, or the meticulous care we put into our hand-crafted, patented products, which are the world's first of their kind.
  3. Trusted Shipping Partners:

    • We've partnered with esteemed carriers like USPS, Canada Post, Aramex and ePacket. Depending on your location, we select the fastest and most reliable service for you.
  4. Transit Updates:

    • As soon as your order begins its journey to you, we'll send you an update, informing you that it's "In Transit." This email will include a tracking number for you to follow its journey. May Allah make it a swift and safe one.
  5. Out for Delivery:

    • As your order gets closer to you and is out for final delivery, you'll receive another notification, allowing you to prepare for its arrival.
  6. Successful Delivery:

    • Alhamdulillah, when your Muslim Blocks® reaches you, we'll send a confirmation email. We pray that it brings joy and benefit to you and your loved ones.
  7. Typical Delivery Timeframe:

    • While we endeavor for speed, the typical delivery period is between 7 to 21 business days depending on your country region. However, by the grace of Allah, many of our community members receive their orders even earlier.
  8. Understanding Delays:

    • At times, there are factors beyond our control, like customs procedures or postal service delays. In these rare instances, we seek your patience (sabr) and understanding. We're always here, ready to assist and answer any queries you may have.

Your trust means the world to us. JazakAllah Khair for choosing Muslim Blocks®. Should you have any concerns or questions, please remember we're just an email away, eager to help.

Baraka Allah Feekum 🤲🏼

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